111rr Privacy Policy
Your personal information is completely secure with us. This policy contains full details on how 111rr collects, uses, and stores your data.
Please read this privacy policy carefully before using the 111rr website and its related services. This policy describes what information we collect, how it is used, and what rights you have. By using our services, you are agreeing to the terms of this policy.
Information Collection
111rr collects various types of information to ensure a safe and personalized experience for you. We do not collect any information unnecessarily.
1.1 Registration Information
When you create an account at 111rr, we collect the following information:
- Full name (for reliable identity verification)
- Date of birth (for age verification — only those aged 21 or above may register)
- Valid email address
- Mobile number (for verification SMS only)
- Residential address
- Preferred currency (Bangladeshi Taka / BDT)
1.2 Identity Verification Information
As part of secure transactions and the KYC process, we may request copies of identity documents (such as a national ID card or passport) and proof of address. This information is stored under strict security measures.
1.3 Financial Transaction Information
We collect payment method information during deposits and withdrawals. 111rr supports bKash, Nagad, and Rocket payments. Complete card or bank account details are not stored on our servers — the payment gateway handles them directly.
1.4 Automatically Collected Information
When you browse 111rr, our system automatically logs certain technical information:
- IP address and approximate location
- Browser type and version
- Device type (mobile / desktop / tablet)
- Operating system
- Page views, session duration, and navigation path
- Referral source (which site you came from)
Purpose of Information Use
111rr uses collected information only for the following legitimate purposes:
2.1 Service Delivery and Operations
- Creating and verifying your account
- Processing deposits and withdrawals
- Maintaining gaming history and transaction records
- Applying bonuses, cashback, and promotions
- Providing 24/7 customer support
2.2 Security and Fraud Prevention
- Detecting unauthorized access and fraud
- Preventing attempts to open multiple accounts
- Assisting in anti-money laundering efforts
- Ensuring responsible gaming
2.3 Service Improvement
- Improving the user experience on the platform
- Planning new games and features
- Debugging technical issues
2.4 Communication
We may send important account-related notifications to your registered email. If you do not wish to receive promotional emails, you can unsubscribe at any time.
Information Storage and Security
111rr gives the highest priority to protecting your personal information. We use industry-standard security technology that protects your sensitive data from unauthorized access.
3.1 Encryption Technology
Full SSL encryption (SSL/TLS) is used on our platform. All information transmitted between your browser and our servers remains encrypted, so no intermediary party can read it.
3.2 Data Retention Period
We retain your information only for as long as necessary to provide services or meet legal obligations. Even after an account is closed, financial records may be retained for a specified period in accordance with applicable regulations.
3.3 Access Control
Your personal information can only be accessed by authorized staff, and only when there is a genuine need to provide services. All staff are bound by strict confidentiality agreements.
3.4 Security Incidents
If a security incident occurs that may affect your information, we will notify you by email as quickly as possible and inform you of the necessary protective steps to take.
Sharing Information with Third Parties
111rr never sells your personal information or shares it with third parties for commercial purposes. However, sharing information may be necessary in limited circumstances:
4.1 Service Provider Partners
We use trusted third-party services for payment processing, identity verification, and technical infrastructure management. These partners are bound by strict data protection agreements and may only use the information for specified purposes.
4.2 Legal Obligations
We may be required to provide necessary information in response to court orders, government directives, or lawful requests from law enforcement agencies. Where possible, we will try to notify you in advance.
4.3 Business Transfers
In the event of a business merger or acquisition, user information may be transferred, but the new authority will be required to maintain standards consistent with this privacy policy.
4.3 Game Providers
Our platform features games from multiple providers including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming, and Ezugi. Games are operated from these providers' own servers, but they cannot independently access your personal information.
Cookie Policy
Cookies are small text files that your browser receives from our servers and stores on your device. They help improve your browsing experience and allow our services to function effectively.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the website — such as maintaining login sessions, storing security tokens, and retaining transaction information. Without them, the site will not work properly.
5.2 Functional Cookies
These cookies remember your preferences — such as language settings and display preferences. They make the site more personalized on each of your visits.
5.3 Analytics Cookies
We collect anonymized analytics data to analyze platform usage. This information cannot directly identify any individual and is used only to improve the quality of our services.
5.4 Cookie Controls
Cookies can be disabled at any time from your browser settings. Please note that disabling essential cookies may make it difficult to log in to your account or make payments.
Your Rights
111rr believes that you have the right to transparency and control over your own information when it comes to data protection. Your main rights are described below:
6.1 Right to Access Information
You can request from us at any time to find out what information we hold about you. We typically send a complete report within 30 business days.
6.2 Right to Correct Information
If there is any error in your personal information, please contact us. We will correct it as quickly as possible.
6.3 Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, financial records or information subject to legal obligations may not fall within the scope of this request.
6.4 Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing. In such cases, send a written request to [email protected].
6.5 How to Submit a Request
For any privacy-related request, contact our 24/7 live chat support or send an email to [email protected]. We will process your request only after verifying your account.
Protection of Minors
111rr strictly does not provide services to anyone under the age of 21. Our services are for those aged 21 and above only.
We follow an age verification process at registration. If we find that a minor has created an account, that account will be closed immediately and all associated information will be securely deleted.
We do not intentionally collect information from minors. If a parent or guardian believes their child has created an account, please contact us immediately.
Policy Changes
111rr may update this privacy policy from time to time — due to changes in services, new legal obligations, or improvements to security standards. We will notify you by email before any significant changes.
The latest version of the policy will always be available on this page. See the "Last Updated" date at the top of the page. Continued use of the service after any changes will be taken to mean that you have agreed to the new policy.
We can send previous versions of this policy by email upon request.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our data protection team:
- Email: [email protected]
- Live Chat: 24/7 support in Bengali — available directly on our website
- Response Time: Usually within 24-48 hours (BST)
We respect your privacy and take every request seriously. 111rr's goal is to keep your information safe and secure at all times and to create a trusted online entertainment environment.
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